Listed below are various self-service handouts and instructional sheets with simple instructions on how to perform various functions within the InfoEd eRA portal tool. The materials are organized by InfoEd eRA module. Please note that you must be on a UConn or UConn Health campus or logged into the UConn VPN to view all how-to materials on this page. For instructions on installing and configuring the UConn VPN client software, consult the UITS VPN website and start the VPN connection before clicking on the links on this page, if you are trying to access them from off-campus.
- Log In to the InfoEd Portal
- Log Out of the InfoEd Portal
- Reset Your Forgotten InfoEd (NetID) Password – The InfoEd portal is secured with your UConn NetID single sign-on. If you have forgotten your NetID or password, call the University Information Technology Services (UITS) Service Desk at 860-486-4357 or email at helpcenter@uconn.edu.
- Change Your InfoEd (NetID) Password – You can also access the NetID website (https://netid.uconn.edu) to obtain your NetID and change/reset your password.
- Change Your InfoEd eRA Portal Preference Settings
- Request Access to the InfoEd System
- What does that InfoEd Icon Mean?
- Update and Edit My InfoEd Profile Contact Information
- Remove a Delegate User From Your Profile
For technical issues with InfoEd, please email eRA-help@uconn.edu or call 860.486-7944.